Low Stock Alerts

This feature sends you an email when your stock gets low. Set it up under Inventory > Low Stock Alerts.

When to expect to receive an email alert?

  • Emails are sent daily, around midnight Eastern Time.
  • You’ll receive an alert when stock decreases due to our API, an external system like a connected 3PL or FTP uploads, or if an order comes in and stock is adjusted. However, no alert will be sent if you use our interface to adjust stock yourself by CSV file import or directly through inputs in the Inventory section.
  • If you set the alert for “10”, you’ll be notified when a stock drops to 10 or less.

You can set up different kinds of alerts. Here are some examples:

Low Stock Alert for All Products in a Specific Warehouse

Get notified when any product in a particular warehouse goes below a set amount. Example: an alert is sent if any item in the “Austin TX Warehouse” drops to 10 or below.

Low Stock Alert for Overall Inventory Across All Warehouses

Get notified when the combined inventory across your warehouses falls below a set amount. Example: You’ll get an alert if the total stock of any product across all warehouses drops to 10 or below. Select “Qty Total” as the warehouse name in the drop-down.

Low Stock Alert for Specific SKU in a Warehouse and Overall

In the example below, you will receive alerts when:

  • The product SKU “CWX42123” inventory dropped to 10 or below in the “Austin TX Warehouse”
  • and for the total stock of this SKU across all warehouses to drop to 90 or below.