Making Changes to Amazon Listings

GeekSeller allows you to freely change the quantity and price of your listing. Due to the way Amazon works, updating product information is not always possible. The article below provides details on how Amazon product updates work.

Amazon listing page ownership

When a product is created on Amazon, it becomes a part of the Amazon Catalog. Unless you protect your brand with the brand registry, anybody can join the listing and sell any product that exists in the Amazon Catalog.

The initial creator of each product page is responsible for the content. However, it is important to remember that listing creators are not automatically listing owners on Amazon. The information on Amazon’s product pages is contributed by multiple sellers. Any seller can try to change the product information, and Amazon combines suggestions to create the best product page. Therefore, even if you create a product page, it may display information that you did not contribute.

When incorrect product information appears on one of your listings and you want to change it, you may find that you are unable to make updates. Even when another seller has brand registry rights to a listing, other sellers can still try to fix content they believe is wrong. You can contact Amazon Seller Support and request an update by going to your Seller Central > Help > Contact us > Selling on Amazon > Products and Inventory > Product Page Issue, then select Fix a Product Page and follow the instructions.

Here are a few tips on how to increase the chances of your changes being accepted:

  • Provide a link to the authorized manufacturer or retailer’s website, or images of the product’s packaging where the correct data is displayed.
  • Explain why the update is necessary, or how it could be misleading to buyers. This is a crucial step. You need to make very clear arguments. Try to keep the explanation short and well organized.